Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes are developed and deployed throughout the firm. Proactive management of these processes proves very difficult because of the firm's decentralized decision structure and the firm's cultural predisposition to listen to its existing customers.

【書誌情報】

ページ数：11ページ

サイズ：A4

商品番号：HBSP-698027

発行日：1997/10/21

登録日：2011/2/7